Enjoy unparalleled hospitality at Fairmont Dubai, one of the finest hotels in the city. Featuring a world of cosmopolitan pleasures and gracious service, our downtown Dubai hotel is an ideal retreat in the heart of the city centre.
Fairmont Dubai embodies the rich culture of its surroundings, evident in its distinctive architecture modeled after an Arabic wind tunnel to select guestrooms appointed in traditional style.
As a truly prominent business address, located opposite the Dubai International Convention Centre and ideally situated in the heart of downtown Dubai, discerning guests will appreciate our state of the art business and leisure facilities, including a spa and health club, complete with two rooftop swimming pools and offering unfettered views of both the sunrise and sunset over a dotted skyline.
Eight contemporary dining and entertainment venues offer an array of gastronomic delights to amuse the palate from Dokuz, our outdoor rooftop lounge that combines Turkish cuisine and flavoured shisha, to Cascades, serving an array of international delights under a soaring atrium.
The Exchange Floor houses three unique destinations, including the award winning Exchange Grill, noted for its tantalising selection of grill specialties and extensive wine list; Cin Cin, the chic wine bar showcases over 250 global labels, while the modern day Cigar Bar features a range of world-class cigars in a hand crafted walk-in humidor. Finally Bridges Sports Bar is the ideal place to unwind after work or catch up with friends.
GUEST SERVICES
Babysitting
Baby sitting services are available upon request. For more information, please contact the Royal Service department on + 971 4 332 5555.
Car rental
Avis is a well established car rental agency located on the ground floor of the hotel. At Dubai International Airport and Dubai World Trade Centre, there are also a number of car rental agencies including Hertz, Budget, Thrifty and Avis.
Check-In / Check-Out
Check-in time is from 3 pm onwards and checkout time is at 12 noon. Should you arrive prior to 3 pm, our guest services department will be pleased to store your luggage until your room is ready.
Concierge
Located in the main lobby, our award winning concierge team is available 24 hours a day to assist you in making the most of your stay in Dubai. From organising sightseeing tours to arranging dinner and travel reservations, as well as providing insight on cultural places to visit for a glimpse of Middle Eastern life, our team will ensure that every detail of your trip is experienced to its fullest.
Elevators
There are six glass panoramic guest elevators located in the main lobby.
High Speed Internet Access
Guests may access the Internet through dedicated computers at the computer room located in the hotel lobby or in the privacy of their guestroom with Fairmont.Net ports, which enables users to connect their laptop ethernet port directly to the Internet.Wireless capabilities are also available in all guest and meeting rooms and the Fairmont Gold Lounge.
In Room Safe
All guest rooms have an in-room safe that can hold a laptop computer.
Laundry
Laundry services are available 24 hours a day, including specialised services upon request.
Dubai Shuttle Service
Fairmont Dubai offers a complimentary shuttle service to Dubai International Financial Centre, The Dubai Mall and the beach. Please visit the Concierge in the lobby or dial extension 8317 from any hotel phone for more information and timings.
Mall Shuttle Services
A complimentary shuttle service is available from Fairmont Dubai to various malls. Please visit the Concierge in the lobby or dial extension 8317 from any hotel phone, for the daily shuttle service schedule. Other shopping malls are accessible through the Dubai metro system which is conveniently located in front of the hotel.
Parking
Valet and self parking options are available, including complimentary valet parking for in-house guests.
Safety Deposit Boxes
The hotel offers complimentary safety deposit boxes at the front desk.
Shops
A range of shops are located on the ground floor of the hotel, including a beauty shop, florist and a leading Arabic jeweller.
Wheelchair Accessibility
Fairmont Dubai is fully wheelchair accessible in all public areas. The hotel also offers accessible rooms for the physically challenged.
Fully accessible rooms (5) are designed with:
Lowered light switches
Lowered peephole
Lowered thermostat
Wider doorways
Grab bars in the bathroom
Raised sink
Raised toilet
Lever door handles
Lowered clothes rack
BUSINESS SERVICES
Guest Computer Usage
A private area for computer usage with broadband internet access is located on the lobby level in our Dubai business service office.
Services and facilities
Computer stations with high speed Internet connection
Wireless Internet access
Computer rental
Printing
THE SPA
The Spa at Fairmont Dubai
Find your energy at this tranquil Dubai spa hotel and spa retreat. Experience a range of unique Dubai spa experiences combined with proven methodology for relaxation and rejuvenation.
The spa covers over 40,000 square feet and offers two distinct experiences; all offering luxury spa amenities in Dubai. One being the dedicated spa facility with a luxurious Romanesque feel throughout. It has separate male and female sections, both featuring an opulent Jacuzzi area with Turkish Hammam inspired steam rooms, sauna, two relaxing footbaths and a total of seven private treatment and relaxation rooms. The second location offers state of the art health club facilities and Dubai fitness centre amenities.
View our spa price list here or watch our spa video.
Visit our Spa special offers.
THE SPA EXPERIENCE
The Environment: The spa is an adult sanctuary (guests must be 18 years of age or older). Mobile phones, Blackberry’s or other electronic devices are not permitted in the spa environment. If you wish to receive messages during your experience, please advise one of our spa experience coordinators who will be glad to assist you.
Spa Experience Coordinators: All of our spa experience coordinators are available to assist you in customising your own personal experience, from planning your treatments to answering any of your questions or concerns.
Spa Arrival and Etiquette: We recommend that you arrive 30 minutes prior to your scheduled appointment; to enjoy the heat and cooling facilities before your treatment begins.
To increase the movement of toxins in your body, use the sauna, steam room, or whirlpool. This will clear your breathing, start the cleansing process and warm your muscles. To bring your body temperature back to normal, have an ‘ice shower’ or enjoy a refreshing cold drink in the relaxation lounge.
Please leave your jewellery and valuables in your guest room safe or in the hotel safe. All treatments will end as scheduled, so that the next guest may begin on time.
Spa Attire: You will receive a robe and slippers to wear and a locker for your personal belongings. For your comfort, undergarments may be worn during treatments, however our therapists are highly trained in the correct draping procedures for your privacy. Please note, that swimsuits are required in some areas of the spa.
Health Matters: Please inform us of any health conditions when booking your appointment e.g. high blood pressure, heart conditions, allergies or if you are pregnant. Also, consumption of alcohol before, during or directly after spa treatments is not recommended.
Gift Certificates: Gift certificates are available for purchase for all spa services and packages. Please contact the Spa reception for further information.